You see digital price tags in many modern stores. According to the EHI Retail Institute, 79 percent of grocery retailers worldwide now use digital solutions like Electronic Shelf Labels. You may face challenges when connecting digital price tags to your current Esl Retail setup, such as network reliability, integration with POS software, or working with an ESL Gateway AP. Always check if your digital devices support the ESL Price Tag system to avoid issues during installation.
Digital Price Tags and Electronic Shelf Labels: The Basics
What Are Digital Price Tags and Electronic Shelf Labels?
How Digital Price Tags Work
You use digital price tags to display product prices and information on shelves. These devices rely on e-paper or LCD technology, which allows you to see clear, readable text from wide angles. Digital price tags connect wirelessly to your store’s central system. When you need to change a price, the system sends the update directly to the tag. This process enables real-time price updates, so you can adjust prices quickly and accurately across your entire store.
Digital price tags consume very little power. E-paper displays only use energy when you update the information, which means batteries can last for years. You can also display more than just prices. Many digital tags show product details, QR codes, and even customer ratings. This flexibility helps you provide more information to your customers without cluttering the shelf.
Types of Electronic Shelf Labels
You will find several types of electronic shelf labels in the market. Some use simple black-and-white e-paper displays, while others offer multi-color options for better visual appeal. Advanced models include features like NFC for mobile payments, multi-page displays, and even touchscreens for interactive experiences. You can choose labels with different sizes and shapes to fit various shelf types. Some electronic shelf labels are waterproof and dustproof, making them suitable for challenging retail environments.
Tip: Select electronic shelf labels that match your store’s needs. Consider display size, color options, and extra features like QR codes or NFC.
Key Components of a Digital Price Tag System
Label Management System Overview
A label management system acts as the brain of your digital price tag setup. You use this software to control, schedule, and automate price updates. The system connects to your inventory or POS software, allowing you to synchronize product data and pricing. With a robust label management system, you can manage thousands of digital tags from a single dashboard, reducing manual work and minimizing errors.
Internet Gateway Function
The internet gateway serves as the bridge between your label management system and the digital price tags. You connect the gateway to your store’s network. It transmits data wirelessly to each tag, ensuring that every price update reaches the correct location. Gateways support various wireless protocols, such as Wi-Fi, Bluetooth, or Zigbee, to maintain reliable communication.
Digital Price Tags and ESL Devices
Digital price tags and electronic shelf labels form the visible part of your system. Each device displays pricing and product information using e-paper or LCD screens. These devices receive updates from the gateway and reflect changes instantly. You benefit from features like low power consumption, easy installation, and the ability to display additional product details. By using digital devices, you reduce operational costs, eliminate paper waste, and support sustainability goals.
| Feature / Function | Description |
|---|---|
| Low Power Consumption | E-paper displays consume energy only when updating, enabling long battery life (up to 10 years). |
| Wireless Communication | Uses MCU/SoC with wireless radio for data transmission and updates. |
| Real-time Price Updates | Supports fast updates via .csv, .xml, or API calls for agile pricing strategies. |
| Multi-color Displays | Supports black & white up to 3-4 colors for better visual appeal. |
| Improved Readability | Reflective e-paper offers wide viewing angles (up to 180°) and better readability than OLED. |
| Ease of Installation | Lightweight and easy to mount on shelves. |
| Display Additional Info | Can show product details, QR codes, customer ratings, reviews, and stock levels. |
| Cost Reduction | Cuts printing, labor, and distribution costs; reduces pricing errors and manual updates. |
| Dynamic Pricing | Enables price adjustments based on market demand and inventory, improving profit margins. |
| Inventory Optimization | Provides real-time stock monitoring and alerts for replenishment. |
| Environmental Benefits | Reduces paper waste, carbon emissions, and supports ESG principles through reusable materials. |
Label Management System Compatibility
Software Requirements for Digital Price Tags
Supported Operating Systems
You need to check the operating system requirements before installing digital price tags in your retail stores. Most digital label management systems support Windows and macOS. Some advanced solutions also offer web-based dashboards, so you can access them from any device with a browser. This flexibility allows you to manage digital price tags from desktops, laptops, or even tablets. You should verify that your current devices meet the minimum system requirements for the software. If you use Linux or other operating systems, check with your vendor for compatibility.
Tip: Always update your operating system to the latest version. This ensures better security and smoother integration with digital solutions.
Integration with Inventory and POS Systems
You want your digital price tags to reflect real-time pricing and inventory changes. Most digital label management systems achieve this through API integration. APIs allow your digital system to communicate directly with your inventory and POS software. This connection enables automated price updates and accurate stock information across all your retail stores.
Many popular POS systems support this kind of integration. You can see how some of the most common systems compare in the table below:
| POS System | Key Features Relevant to Compatibility with Digital Price Tag Software |
|---|---|
| Toast | Handheld POS terminal, menu management, integration with delivery brands |
| NCR | Offline support, handheld POS, online and digital ordering |
| Lightspeed | Order Anywhere (contactless payment), bill splitting, delivery integration, kitchen display |
| Clover | Team management, wide range of integrations (e.g., QuickBooks), multiple hardware types |
| Restaurant Manager POS | Real-time alerts, inventory management, handheld app, cloud-based services |
| Epos Now | Real-time reporting, wide range of integrations, user-friendly UX |
| SpotOn | Wide range of integrations (DoorDash, QuickBooks), handheld POS, online ordering, website builder |
| Loyverse | POS and inventory management, offline mode, multi-store management, free POS app |
You can integrate digital price tags with nearly any POS system that supports API connectivity. This approach works well for both retail stores and restaurants. You should consult your POS provider to confirm API support and ensure a smooth connection with your digital label management system.
Hardware and Device Connections
Computer and Mobile Device Compatibility
You can manage digital price tags from a variety of devices. Most digital label management systems offer compatibility with standard computers and mobile devices. You can use desktops, laptops, tablets, or even smartphones to access the management dashboard. This flexibility helps you control digital price tags across multiple retail stores, even when you are not on-site.
You should check if your devices support the required software or web application. Some systems require specific hardware capabilities, such as a certain amount of RAM or a modern processor. You should also ensure that your mobile devices have up-to-date operating systems for the best performance.
Network Access and Permissions
You need reliable network access to connect your devices with the digital price tag system. Most digital price tags communicate wirelessly with the label management system through an internet gateway. Some systems, like Pricer Electronic Shelf Labels, use Optical Wireless Communication (OWC) instead of traditional Wi-Fi or Bluetooth. OWC uses near-infrared signals, which helps avoid network congestion and reduces power consumption in busy retail stores.
You should verify that your network allows the necessary permissions for the digital system to operate. This includes opening specific ports or allowing certain protocols. You may need to coordinate with your IT team to ensure secure and stable connections. Proper network configuration ensures that digital price tags receive updates quickly and reliably.
Note: Always review your network security settings before connecting new digital devices. This helps protect sensitive pricing and inventory data in your retail stores.
Internet Gateway and Network Integration
Role of the Internet Gateway in Digital Price Tag Systems
The internet gateway serves as the central hub for your digital price tag system. You rely on this device to receive data from the label management system and transmit it to electronic shelf labels (ESLs) throughout your store. The gateway ensures that every digital label receives timely updates, including price changes, product information, and promotional images. You can manage thousands of digital tags efficiently when your gateway matches the communication speed and protocols of your ESLs.
| Aspect | Description |
|---|---|
| Role of Internet Gateway | Acts as an intermediary device receiving data from the label management system and transmitting it to nearby ESLs. |
| Data Transmitted | Text, images, price updates from management system to digital labels within a 25-30 meter radius. |
| Gateway Design | Includes interface types such as Ethernet and USB; designed to match communication speed of ESLs. |
| Capacity | Can update up to 50,000 labels, exemplified by SOLUM’s Newton Gateway. |
| Impact on Compatibility | Gateway must match communication speed and support protocols (internet, Bluetooth, infrared, NFC) to ensure seamless data transmission and optimal performance. |
| ESL Communication Protocols | ESLs support various protocols (internet connectivity, Bluetooth, infrared, NFC) that the gateway must accommodate. |
Types of Gateways (Wired, Wireless)
You can choose between wired and wireless gateways for your digital price tag system. Wired gateways connect directly to your network using Ethernet cables. This option provides stable and fast data transmission, which is ideal for large stores or environments with high interference. Wireless gateways use Wi-Fi, Bluetooth, Zigbee, or other radio frequency protocols. These gateways offer flexible placement and easier installation, especially in stores where running cables is difficult. You should select the gateway type that best fits your store’s infrastructure and digital communication needs.
Placement and Setup
Proper placement of your internet gateway ensures reliable communication with all digital price tags. You should install the gateway in a central location, free from physical obstructions and electronic interference. For large stores, you may need multiple gateways to cover every aisle and section. Always follow the manufacturer’s guidelines for setup and configuration. You can optimize performance by testing signal strength and adjusting placement as needed. A well-placed gateway reduces the risk of missed updates and connection dropouts for your digital labels.
Connecting to Existing Network Devices
You must connect your digital price tag system to your existing network devices for seamless operation. This integration allows you to manage updates centrally and synchronize data with your POS and inventory systems.
Router and Switch Compatibility
Your digital price tag gateway must work with your current routers and switches. Most modern gateways support standard Ethernet connections, making them compatible with a wide range of network hardware. You should verify that your network devices support the required bandwidth and have available ports for new connections. If your store uses managed switches, you may need to configure VLANs or prioritize traffic for digital devices. Compatibility with your existing technology ensures smooth integration and avoids disruptions to daily operations.
Network Protocols (Wi-Fi, Ethernet, Zigbee, Bluetooth)
Digital price tag systems use various network protocols to communicate with ESLs. Common options include Wi-Fi, Ethernet, Zigbee, and Bluetooth. Each protocol offers unique advantages:
- Wi-Fi: Provides high-speed wireless communication and broad coverage.
- Ethernet: Delivers stable, wired connections for maximum reliability.
- Zigbee: Uses low-power radio signals, ideal for battery-operated digital tags.
- Bluetooth: Supports short-range, energy-efficient communication.
You should select protocols that match your store’s layout and digital infrastructure. Many digital price tag systems support multiple protocols, allowing you to tailor the setup to your needs. Integration with backend systems enables real-time updates and dynamic pricing, reducing manual labor and improving operational efficiency.
Tip: Assess your store size and layout before choosing a protocol. Large stores or those with refrigerated sections may require additional gateways or repeaters to maintain strong digital communication.
Security and Network Settings
Protecting your digital price tag system from cyber threats is essential. You must implement robust security measures to safeguard sensitive pricing and inventory data.
Firewall and Access Control
You should install firewalls to monitor and control network traffic to and from your digital devices. Restrict access to the label management system using user authentication protocols. Only authorized staff should have permission to update prices or modify digital labels. Regularly update your firewall rules to address new threats and vulnerabilities. Network segmentation, such as using VLANs, helps isolate your digital price tag system from other parts of your network, reducing the risk of unauthorized access.
- Implement end-to-end encryption for wireless data transmission.
- Use strong password policies and multi-factor authentication.
- Perform regular software updates to patch vulnerabilities.
Data Privacy Considerations
You must protect customer and business data when using digital price tags. Encrypt sensitive information in transit and at rest. Monitor network activity with intrusion detection and prevention systems. Use VPNs for remote access and ensure that all digital devices receive timely security patches. Regularly review access logs and audit your digital system for compliance with data privacy regulations.
Note: Strong authentication methods, encryption, and network segmentation are critical for protecting your digital price tag system. These measures help prevent unauthorized access and ensure the integrity of your pricing data.
Communication Protocols for Digital Price Tags
Wireless Technologies Used by Electronic Shelf Labels
Wi-Fi, RF, NFC, Bluetooth, Zigbee
You have several wireless technologies available when deploying digital price tags. Each protocol offers unique advantages for electronic shelf labels. Wi-fi enabled labels provide broad coverage and fast data transfer, making them suitable for large retail environments. However, these labels often consume more power, which can limit battery life. Zigbee and RF protocols offer low power consumption and stable communication, but they may suffer from limited data rates and range.
Bluetooth low energy has become the leading standard for digital price tags. The latest Bluetooth Core 5.4 introduces scalable, secure, and bidirectional communication, which is ideal for large deployments of electronic shelf labels. This protocol supports interoperability between devices from different vendors, reducing costs and simplifying integration. You can also find NFC technology in some digital tags, enabling tap-to-interact features for customers or staff.
| Protocol | Power Use | Security | Range | Standardization | Suitability for ESLs |
|---|---|---|---|---|---|
| Wi-fi enabled labels | High | Moderate | Long | International | High power use, not ideal for ESLs |
| Zigbee | Low | Moderate | Limited | International | Low data rate, latency issues |
| RF (433MHz) | Low | Poor | Limited | No | Unstable, poor security |
| Bluetooth low energy | Low | High | Long | International | Secure, scalable, widely adopted |
| NFC | Low | High | Very Short | International | Good for tap-to-interact features |
Bluetooth low energy stands out for its low power use, strong security, and global standardization. You can confidently deploy digital price tags using this protocol, knowing they will integrate well with modern systems.
Range and Signal Strength Factors
You must consider range and signal strength when choosing a wireless protocol for your digital price tags. Wi-fi enabled labels can cover large areas, but obstacles like shelves or refrigeration units may weaken the signal. Zigbee and Bluetooth low energy offer reliable communication over moderate distances, with Bluetooth low energy supporting mesh networking for extended coverage. RF protocols may struggle with interference and limited range, especially in busy retail environments.
You should test signal strength in different store sections before finalizing your setup. Placing gateways or repeaters in strategic locations helps maintain strong connections for all electronic shelf labels. Consistent signal strength ensures that your digital system delivers real-time updates without delays.
Ensuring Protocol Compatibility with Your Network
Supported Protocols on Existing Devices
You need to verify that your current network devices support the wireless protocols used by your digital price tags. Many modern routers and access points already support Bluetooth low energy and wi-fi enabled labels. If you use legacy systems, middleware layers can translate between older POS or inventory systems and your new digital infrastructure. This approach allows you to bridge gaps between different technologies and maintain seamless communication.
A 2.4G private protocol can also provide secure and scalable integration with your existing network. This method supports future-proofing by reducing maintenance costs and optimizing energy use. You can connect digital price tags to both legacy and modern systems, ensuring long-term compatibility.
Avoiding Interference and Network Overload
You should take steps to minimize wireless interference and prevent network overload. Digital price tags often operate in crowded frequency bands, especially when using wi-fi enabled labels or Bluetooth low energy. Mesh networks and hub-based wireless infrastructure can help distribute traffic and maintain reliable communication.
Tip: Assign dedicated channels for your digital devices and segment your network to isolate electronic shelf labels from other wireless traffic. This strategy reduces interference and ensures stable performance.
You can also use backend integration, such as APIs and database synchronization, to keep your digital price tags, POS, and online systems updated simultaneously. This approach maintains data accuracy and prevents bottlenecks during peak hours.
Common Compatibility Scenarios with Digital Price Tags
Using Digital Price Tags on Standard Office and Retail Networks
Typical Setup Steps
You can deploy digital price tags in most office and retail stores by following a straightforward process. Start by connecting your label management system to your existing network. Next, install the internet gateway and ensure it communicates with your digital price tags using Bluetooth or another supported protocol. Mount the electronic shelf labels on shelves, then link them to your management dashboard. Finally, test the system to confirm real-time updates and stable connections.
Bluetooth-based electronic shelf labels work well in environments with high electronic interference. Frequency hopping technology ensures reliable operation, even when multiple Wi-Fi and cellular networks are present. You can leverage your current infrastructure, which reduces the need for new hardware and lowers your initial investment.
Potential Issues and Solutions
You may encounter some challenges during setup. Wireless interference can disrupt communication between your digital devices and the gateway. To solve this, use Bluetooth Low Energy, which optimizes battery life and minimizes interference. If you notice slow updates or missed price changes, check your network bandwidth and ensure your devices support the required protocols. Regularly update your software and firmware to maintain compatibility and security.
Tip: Place gateways in central locations and avoid physical obstructions to maximize signal strength for your digital price tags.
Integrating Electronic Shelf Labels with POS and Inventory Systems
Software and Data Synchronization
You can achieve seamless integration with POS and inventory systems by following a structured approach:
- Assess your store’s needs, such as reducing pricing errors or enabling dynamic pricing.
- Select the best integration method—API-based for cloud POS or middleware for legacy systems.
- Install and configure your electronic shelf labels, ensuring stable wireless connections.
- Confirm that your POS system supports digital connectivity and check for software or hardware limitations.
- Integrate inventory management features like real-time tracking and automated reordering.
- Train your staff to use the digital system efficiently.
- Maintain the system with regular updates and battery replacements.
This process enables real-time price syncing and dynamic pricing, improving accuracy and reducing labor costs in retail stores.
Real-World Integration Examples
| Retailer / Example | ROI / Payback Period | Key Benefits and Outcomes |
|---|---|---|
| Large Supermarket Chain | Faster ROI | Saves $200,000 annually in labor costs; reduces pricing errors by 40%; improves operational efficiency |
| Electronics Retailer | Within 1 year | Achieved 15% sales increase due to dynamic pricing |
| Maurer’s Market (Small Store) | 1.5–2.5 years | Price update time reduced from 4 days to 10 minutes; saves up to 80% in labor hours |
| General Small Retail Stores | 1–3 years | Labor and material cost savings; up to 30% fewer pricing errors |
Retailers such as Walmart, Monoprix, and Zara have successfully integrated digital price tags with POS and inventory systems. These integrations enable real-time price synchronization, inventory tracking, and improved operational efficiency across retail stores. Middleware and API-led strategies ensure seamless data flow between digital price tags, POS, inventory, and eCommerce platforms.
Upgrading Older Network Devices for Compatibility
When Upgrades Are Needed
You may need to upgrade your network devices if your current hardware does not support the required wireless protocols or bandwidth for digital price tags. Older routers or switches might lack compatibility with Bluetooth Low Energy or Zigbee. If you experience frequent connection dropouts or slow updates, consider upgrading to modern devices that support the latest standards.
Cost and Complexity Considerations
Upgrading your network can involve costs for new routers, switches, or gateways. However, you can often use your existing infrastructure, especially if your digital system supports standard protocols. The complexity of the upgrade depends on your store’s size and the number of devices. Plan for installation time and possible staff training. In most cases, the long-term savings from reduced labor and improved accuracy in retail stores outweigh the initial investment.
Troubleshooting Digital Price Tag Compatibility Issues
Identifying Common Problems
Connection Failures and Dropouts
You may encounter connection failures or dropouts when setting up electronic shelf labels. These problems often occur due to weak wireless signals, interference from other devices, or incorrect gateway placement. If your digital price tags do not update or lose connection, check for physical obstructions and ensure your gateways are centrally located. Signal strength can drop in areas with thick walls or metal shelving, so test different positions to find the most reliable setup.
Software Conflicts and Errors
Software conflicts can disrupt the integration of your digital price tag system. Incompatible software versions, outdated drivers, or misconfigured settings may cause errors. You might see issues such as delayed updates, missing product information, or failed synchronization with your POS system. Always verify that your label management software matches your operating system and supports your POS or inventory platform.
Step-by-Step Troubleshooting Guide
Checking Network and Device Settings
You can resolve many issues by following a structured troubleshooting process:
- Identify the systems you need to integrate, such as your POS, inventory, and electronic shelf labels.
- Select integration solutions that match your hardware and software, like middleware or API-based connections.
- Collaborate with system integration experts to plan and execute the process, which helps reduce errors.
- Review your network security and privacy settings to protect sensitive data.
- Plan your resources and budget to avoid unnecessary costs.
- Communicate integration benefits to your staff and provide training.
- Monitor and optimize your integrated system regularly to maintain performance.
Tip: Regularly check your network permissions and ensure all devices have the latest security patches.
Updating Firmware and Software
Outdated firmware or software can lead to compatibility issues. You should update your label management system, gateways, and electronic shelf labels to the latest versions. Most vendors provide update guides and release notes. Schedule updates during off-peak hours to minimize disruption. After updating, test your system to confirm that all devices communicate and synchronize correctly.
Getting Help with Electronic Shelf Label Integration
Support Resources and Vendor Assistance
You have access to a range of support resources when troubleshooting integration problems. Many vendors offer technical support teams, online knowledge bases, user guides, and developer documentation. These resources help you resolve common issues and understand system features.
| Support Resource Type | Description |
|---|---|
| Technical Support | Direct assistance for integration and operational issues. |
| Knowledge Base | Online articles and FAQs for troubleshooting. |
| User Guides | Step-by-step manuals for setup and integration. |
| Developer Resources | Technical documentation for APIs and customization. |
| Web Portal | Interface for updates and monitoring. |
| Contact Us | Direct contact channels for personalized support. |
Note: Use the vendor’s web portal to monitor updates and track the status of your electronic shelf labels.
When to Consult IT Professionals
You should consult IT professionals if you face persistent problems or complex integration challenges. Experts can help diagnose network issues, resolve software conflicts, and ensure your system meets security standards. Professional support becomes essential when upgrading legacy systems or deploying large-scale electronic shelf label networks.
Preparing for Seamless Integration of Digital Price Tags
Assessing Your Current Network and Devices
Inventory and Compatibility Checklist
You should start your integration process with a thorough assessment of your current technology. This step helps you avoid costly surprises and ensures your digital price tag system works smoothly in your retail stores.
- Conduct a full technology audit. Evaluate your network reliability, device compatibility, and how well your systems integrate with inventory and POS platforms.
- Check your wireless network capabilities. Make sure your Wi-Fi or Bluetooth infrastructure supports real-time updates for digital price tags.
- Confirm software compatibility. Your existing systems must work with the new digital hardware and management software.
- Create a compatibility checklist. Include communication standards, API availability, and supported data formats.
- Assess staff readiness and workflow compatibility. Your team should feel comfortable with the new system.
- Use digital transformation readiness tools. These tools help you understand your operations, security, and productivity needs.
Tip: Automated end-to-end testing tools can simulate real-world price changes and API interactions, helping you spot issues before full deployment.
Evaluating Network Capacity
You need to evaluate your network’s capacity to handle the additional devices and data traffic. Use realistic test data that reflects actual sales and inventory scenarios in your retail stores. Monitor key metrics such as response time, error rates, and resource utilization. This approach ensures your digital price tags display accurate information across all environments and devices.
Planning and Installing Digital Price Tags
Timeline and Resource Planning
When you plan your installation, consider both technical and regulatory factors. Digital price tags enable rapid price updates and advanced pricing strategies in retail stores. However, you must comply with regulations and protect consumers from unfair practices. Limit the frequency of price changes and maintain transparency.
Key factors to consider include:
- Connectivity: Choose wireless protocols like 2.4GHz, Bluetooth, or Wi-Fi for reliable updates.
- Integration: Ensure compatibility with warehouse management and other systems in your retail stores.
- Durability: Select tags that withstand temperature changes and physical handling.
- Battery life: Opt for e-ink labels with long-lasting batteries.
- Scalability: Pick solutions that support future growth.
- Display type and size: Use large, clear displays for easy reading.
- Security: Implement encrypted communication and comply with data protection laws.
- Pilot programs: Test your system in a small area before full rollout.
Staff Training and Onboarding
You must prepare your staff for the transition to digital price tags. Proper training ensures your team can operate and maintain the system in your retail stores.
- Provide ongoing training on new software and tools.
- Communicate the benefits and reasons for adopting digital price tags.
- Involve staff in planning and decision-making to build support.
- Allow time for staff to become comfortable with new features.
- Emphasize user-friendliness to reduce training complexity.
- Include cybersecurity awareness to protect your digital systems.
- Encourage continuous skills development to keep staff updated.
Note: User-friendly digital systems make it easier for non-technical staff to manage price updates and inventory.
Future-Proofing Your Digital Price Tag System
Scalability and Expansion
You should design your digital price tag system to grow with your business. Use modular and interoperable solutions that adapt to new technologies and support seamless integration with future systems. Conduct proof-of-concept pilots and phased rollouts to minimize risk and disruption in your retail stores. Monitor your technology portfolio and balance innovation with cost and practicality.
Ongoing Maintenance and Updates
Ongoing maintenance keeps your digital price tag system running smoothly in retail stores. Regular software updates ensure security and compatibility. Inspect hardware for wear and tear, and troubleshoot technical issues promptly. Keep displayed information accurate and up-to-date. Train employees on both software and hardware use. Clean and inspect devices regularly to prevent dust buildup and overheating.
Tip: Continuous monitoring and early detection of issues help you maintain optimal performance and reduce downtime.
You can usually integrate digital price tags and electronic shelf labels with your current devices, but you must address compatibility challenges, especially with legacy systems. Review your label management system, internet gateway, and network protocols before installation. Follow a structured checklist, conduct thorough testing, and avoid common mistakes like poor synchronization or inadequate staff training. For complex setups, consult IT professionals or experienced vendors. By future-proofing your system, you strengthen brand reputation, improve customer loyalty, and ensure accurate price updates as your business grows.
FAQ
Can you use digital price tags with any POS system?
You can use digital price tags with most modern POS systems that support API integration. Always check with your POS provider for compatibility before installation.
Do digital price tags require a constant internet connection?
You do not need a constant internet connection for basic operation. The system updates prices when connected. Tags retain the last update if the connection drops.
How long do digital price tag batteries last?
Most digital price tags use e-paper displays. You can expect battery life to last from 3 to 10 years, depending on update frequency and tag model.
What happens if your network goes down?
Digital price tags continue to display the last received information. You cannot update prices or product data until you restore network connectivity.
Can you install digital price tags yourself?
You can install many digital price tag systems without professional help. Vendors provide setup guides and support resources. For complex networks, consider consulting IT professionals.
Are digital price tags secure?
You benefit from strong security features, including encryption and access controls. Always follow best practices for network security and keep your system updated.
Do digital price tags work in refrigerated or outdoor areas?
You can find digital price tags designed for harsh environments. Choose models rated for temperature extremes, moisture, or dust to ensure reliable performance.
How do you update prices on digital price tags?
You update prices through the label management system. The system sends new data to the tags wirelessly. Updates appear in real time across your store.
