
You can integrate digital price tags with your mobile apps to automate price updates and streamline retail operations. Using solutions like Electronic Shelf Labels, an ESL Gateway AP, and the ESL Price Tag, you connect tags to digital management platforms for real-time pricing. With mobile devices, you manage inventory and pricing efficiently. Esl Retail stores benefit from this seamless integration, as studies show digital solutions drive measurable gains in efficiency and customer satisfaction. Nearly 80% of shoppers already use mobile apps in-store, making this digital approach essential.
How to Integrate Digital Price Tags with Mobile Apps

Main Steps in the Integration Process
Initial Setup and Planning
You begin the process to integrate digital price tags with mobile apps by defining your business goals and analyzing how these solutions will fit your retail environment. Start with a discovery phase that matches app functionality with your operational needs. This phase often includes 30-40 hours of business analysis. You map out the user journey, create wireframes, and design the user interface for both the electronic shelf labels mobile apps and the backend systems. Early planning ensures that your integration will support real-time price updates and seamless inventory management.
Tip: Involve both IT and store operations teams during planning. This approach helps you identify workflow changes and anticipate training needs.
Connecting Digital Price Tags to Mobile Apps
You connect digital price tags to your mobile apps using a combination of hardware and software. The process involves mounting ESL price tags with electronic chips and displays, then linking them to a central server or CPU. You use communication modules with at least a 30-meter range to ensure reliable connectivity throughout your store. The mobile apps communicate with the tags through encrypted wireless signals, such as 2.4G or Bluetooth Low Energy (BLE). You also integrate NFC tags or QR codes on the ESLs, allowing shoppers to access product information directly from their smartphones.
Note: Synchronizing inventory management across multiple sales channels can be complex. You need robust label management software to oversee pricing and inventory updates.
Real-Time Price Updates and Synchronization
You achieve real-time price updates by connecting your electronic shelf labels mobile apps to a centralized management platform. This system transmits data from your server to each tag, updating prices instantly across all shelves. The software supports real-time synchronization with your CRM, POS, and ERP systems, ensuring that every price change reflects immediately in-store and online. This eliminates manual price tag replacement and reduces errors.
- Common challenges you may face:
- Dynamic pricing can confuse customers if prices change too frequently.
- Price gouging concerns may arise during high demand periods.
- Data security risks exist if QR codes or wireless signals lack strong encryption.
- Customer privacy concerns may surface if shoppers feel monitored.
- Adapting workforce roles to handle new digital tools can be difficult.
Essential Components for Integration
Hardware Overview
You need several key hardware components to integrate digital price tags with electronic shelf labels mobile apps:
Component Type | Description |
---|---|
ESL price tags | E-paper or LCD display screens with electronic chips (such as TI MSP432) |
Mounting adapters | Railings or holders for secure shelf placement |
Communication modules | Wireless modules with at least 30m range for data transmission |
Central CPU/server | Acts as the control station for all tags |
NFC/QR code modules | Enable shopper interaction via mobile apps |
These components allow you to deploy digital price tags throughout your store and ensure reliable communication with your mobile apps.
Software Overview
You rely on specialized software to manage and update your digital price tags:
- Centralized management software configures product information and pricing.
- Communication software transmits data from your server to each tag.
- Display software converts data into visual information on the ESL screens.
- Integration features include NFC or QR code support for shopper access, encrypted wireless communication, and compatibility with cloud or local management systems.
- The software supports real-time synchronization with retail systems, enabling fast and accurate price updates.
Pro Tip: Choose software that supports unlimited nodes, smart registration, and remote fast updates. This flexibility helps you scale your electronic shelf labels mobile apps as your business grows.
Digital Price Tags and Electronic Shelf Labels: Technology Overview
What Are Digital Price Tags and Electronic Shelf Labels?
Key Features and Capabilities
You will find that electronic shelf labels transform how you manage pricing and product information in retail. These labels use advanced display technologies, such as e-paper and LCD, to show prices, product details, and even QR codes. E-paper displays offer high visibility and energy efficiency, making them ideal for long-term use. Electronic shelf labels connect wirelessly to your central management system, allowing you to update prices and product data in real time. This automation reduces manual labor and ensures pricing accuracy across your store.
- Electronic shelf labels support dynamic pricing and omnichannel integration.
- You can display rich content, including images, stock levels, and nutritional information.
- Updates happen remotely, saving time and reducing errors.
- These labels last longer and help your store reduce paper waste.
Digital price tags may use simpler technology, but electronic shelf labels provide a more flexible and integrated solution for modern retail.
Types of Digital Price Tags Used in Retail
You have several options when choosing electronic shelf labels for your store. Each type offers unique advantages and fits different retail environments.
Type of ESL | Key Characteristics | Advantages | Ideal Retail Environments / Use Cases |
---|---|---|---|
E-Paper ESLs | Paper-like appearance, high readability, low power use | Energy-efficient, long lifespan, clear visibility | Supermarkets, pharmacies, large box stores; static pricing |
LCD ESLs | Dynamic content, high-resolution images, vibrant display | Supports images, barcodes, QR codes; flexible | Technology, fashion, electronics stores; frequent price/promotions |
LED ESLs | Bright, attention-grabbing displays | High visibility in light/dark, eye-catching | High-traffic areas, featured products, sales in malls or large stores |
Wi-Fi-enabled ESLs | Wireless updates via store network | Real-time sync, stable communication, scalable | Large retail chains, supermarkets, electronics retailers |
Solar-Powered ESLs | Powered by solar cells, eco-friendly | Reduces energy costs, sustainable, low maintenance | Outdoor/open-air retail, eco-conscious brands |
Smart ESLs | IoT and AI integration, real-time data analytics | Dynamic pricing, personalized promotions | Tech-savvy retailers, luxury brands, data-driven stores, warehouses |
Customizable ESLs | Tailored size, shape, branding, and functionality | Consistent visual identity, brand differentiation | Retailers wanting unique store design |
Color Display ESLs | Full-color vibrant displays | Enhances shopping experience, highlights promotions | Fashion, luxury brands, promotional events |
Bluetooth Low Energy (BLE) ESLs | Wireless communication with low power consumption | Easy integration, scalable, fast updates | Large stores, warehouses, dynamic retail spaces |
You can also use digital shelf labels that replace traditional tags with electronic displays connected to your network. These labels update automatically and display additional product details, improving the customer experience.
Benefits of Integrating Digital Price Tags with Mobile Apps
Operational Efficiency
When you integrate electronic shelf labels mobile apps with your store systems, you streamline operations and reduce costs. Automated price updates can cut labor costs by up to 90%. For example, some retailers have reduced repricing time from weeks to minutes. You also improve pricing accuracy, lowering the risk of regulatory fines and customer complaints. Real-time stock alerts help you manage inventory more effectively and reduce waste. Most retailers see a return on investment within 12 to 36 months.
Benefit Category | Quantifiable Impact / Example |
---|---|
Labor Cost Reduction | Up to 90% reduction in labor costs for price updates |
Pricing Accuracy | Reduced price mismatch rate, fewer fines and complaints |
Dynamic Pricing | Real-time promotions and markdowns boost sales and margins |
Inventory Management | Real-time stock alerts reduce out-of-stock situations and waste |
ROI Timeline | Return on investment within 12 to 36 months |
Customer Experience | Enhanced through real-time product info and mobile app integration |
Sustainability | Less paper waste, improving brand perception |
Enhanced Customer Experience
You enhance the shopping journey by integrating electronic shelf labels mobile apps. Shoppers can access real-time product information, personalized offers, and detailed descriptions directly on their smartphones. Mobile apps connect with digital price tags to provide instant checkout, product location, and tailored recommendations. This integration reduces wait times and increases customer satisfaction.
Tip: Use electronic shelf labels mobile apps to deliver targeted promotions and optimize inventory based on real-time data.
How Mobile Apps Enhance Electronic Shelf Labels
Remote Management
You gain full control over your electronic shelf labels from anywhere using electronic shelf labels mobile apps. These apps allow you to update prices, product details, and promotions instantly through NFC or Bluetooth. You can customize templates, support multiple languages, and ensure consistent branding across all labels. Remote management saves time and reduces the risk of human error.
- Real-time configuration and updates
- Customizable templates and localization
- Intuitive user interface for efficient management
Data-Driven Pricing
Electronic shelf labels mobile apps enable you to implement data-driven pricing strategies. You can analyze sales trends, forecast demand, and adjust prices dynamically to maximize revenue. Integration with loyalty programs allows you to offer personalized promotions to specific customer segments. Cloud-based platforms and open APIs ensure seamless communication between your digital price tags and mobile apps, supporting dynamic pricing and inventory optimization.
Note: Mobile apps make it easy to test new pricing strategies and monitor their impact on sales and customer engagement.
Required Hardware for Digital Price Tag Integration

Types of Digital Price Tags and Electronic Shelf Labels
E-Paper ESLs
You will find e-paper electronic shelf labels essential for modern retail environments. These labels use advanced e-paper technology, which mimics the look of traditional paper while offering high readability and low power consumption. E-paper ESLs display clear pricing and product information, even under bright lighting. You can rely on their long battery life, which often lasts several years. This makes them ideal for supermarkets and stores that require frequent price changes without constant maintenance.
NFC and RFID Tags
NFC and RFID tags add another layer of functionality to electronic shelf labels. You can use NFC tags to enable quick interactions between smartphones and shelf labels. Shoppers can tap their phones to access product details or promotions. RFID tags support automatic product identification and streamline inventory management. In high-volume retail, RFID technology helps you automate price updates and track stock levels efficiently.
Gateways and Communication Devices
Wireless Gateways and Hubs
You need reliable wireless gateways and hubs to connect your electronic shelf labels to your central management system. These devices manage communication between your server and each label. Most systems use RF, Bluetooth Low Energy (BLE), Wi-Fi, NFC, Sub-GHz, or LoRa protocols. Gateways like SOLUM’s Newton Gateway transmit data within a 25-30 meter radius and can update thousands of labels at once. You can choose Ethernet or USB interfaces based on your store’s infrastructure. Repeaters and range extenders help you overcome obstacles such as walls or shelving. Mesh networking allows labels to communicate with each other, ensuring stable coverage throughout your store.
Tip: Place gateways strategically to maximize coverage and minimize dead zones. Mesh networks provide self-healing capabilities, which improve reliability.
Network Infrastructure Requirements
- You need a robust network to support electronic shelf labels. A cloud or on-premise server manages SKU and price data from your retail management system.
- The server communicates with ESL devices through multiple hubs or bridges, requiring stable in-store connectivity.
- You can trigger updates manually, schedule them, or automate them based on system notifications.
- Integration with your retail management system can use CSV exports over HTTPS or RESTful APIs.
- Secure deployment, whether cloud-based or on-premise, protects your data and ensures compliance.
- Real-time data synchronization between your mobile app and electronic shelf labels enhances both operational efficiency and customer experience.
Mobile Devices for Integration
Supported Smartphones and Tablets
You can use a wide range of mobile devices to manage electronic shelf labels. Supported devices include smartphones, tablets, and portable digital price tag guns. These devices are usually battery-powered and designed for mobility. Bluetooth and Wi-Fi connectivity allow you to update prices and inventory from anywhere in your store. Bluetooth-enabled devices work well in small to medium stores, while Wi-Fi devices suit larger environments with complex inventory needs.
Device Compatibility Considerations
When selecting devices, consider compatibility with your electronic shelf labels system. Bluetooth offers easy setup and low power use for smaller operations. Wi-Fi provides extended range and supports real-time data synchronization for larger stores. RFID technology can further automate product identification and price updates. Choose devices that support frequent updates and integrate seamlessly with your existing systems.
Note: The right combination of mobile devices and communication protocols ensures accurate, efficient updates and a smooth experience for both staff and customers.
Software Solutions for Integrating Digital Price Tags
Label Management Systems
Centralized Control Platforms
You manage your electronic shelf labels efficiently with a robust label management system. This system gives you centralized and remote control, letting you update prices and product information from a single dashboard. You can access these controls through a smartphone app or a gateway device. The label management system supports real-time content updates on energy-efficient e-paper displays, which often come in multiple colors. You benefit from robust communication protocols such as Bluetooth, WiFi, or LoRa, which you can select based on your store’s needs. The system also offers customization for label size, color, and mounting, ensuring a perfect fit for any retail environment. You can scale your label management system to handle thousands of stores from one server, making it ideal for large retail operations.
- Centralized dashboard for price and promotional updates
- Real-time synchronization with POS systems
- Customizable display options and mounting solutions
- Long battery life and environmental protection (IP65 rating)
- Automated pricing and inventory management
Cloud-Based vs. On-Premises Solutions
You choose between cloud-based and on-premises label management systems based on your business requirements. Cloud-based solutions let you scale resources easily and pay only for what you use. Vendors handle security, backups, and updates, reducing your IT workload. You deploy new stores quickly and manage everything from a centralized dashboard. On-premises solutions give you full control over your data and security, which is crucial for highly regulated industries. However, you must invest in hardware, software, and skilled IT staff. Maintenance, patching, and upgrades become your responsibility. The table below compares the two approaches:
Aspect | Cloud-Based Solutions | On-Premises Solutions |
---|---|---|
Scalability | Easily scalable; adapts to growth and seasonal demand. | Scaling requires hardware purchases and complex configurations. |
Security | Vendor-managed security, encryption, and automated updates. | Full control over data and security protocols; requires continuous management. |
Maintenance | Vendor handles updates and maintenance. | Ongoing in-house maintenance and IT resources needed. |
Cost & Implementation | Lower upfront costs; faster deployment. | Higher upfront investment; longer deployment timelines. |
Mobile App Features for Digital Price Tag Integration
Price Update Interfaces
You use a mobile apps solution to update prices instantly and reduce manual errors. The label management system provides intuitive interfaces for price changes, allowing you to push updates to all electronic shelf labels in real time. You can schedule promotions, manage markdowns, and ensure pricing accuracy across every shelf. The mobile apps solution supports wireless firmware updates and NFC interactions, making the process seamless for your staff.
Inventory and Analytics Tools
Your label management system includes inventory and analytics tools that help you track stock levels and sales trends. You receive real-time alerts for low inventory and can automate order picking. The system displays operational data directly on the electronic shelf labels, improving staff productivity. You also engage shoppers with QR codes and NFC features, which provide instant access to product information and promotions.
SDKs and APIs for Electronic Shelf Labels
Manufacturer SDKs
You accelerate development by using manufacturer SDKs. These software development kits include APIs, libraries, documentation, and debugging tools. You gain access to pre-built components that simplify integration with your label management system and mobile apps. SDKs support batch updates, content customization, and remote monitoring. You can manage your electronic shelf labels from both PC and mobile platforms.
Third-Party API Integration
You enhance flexibility by integrating third-party APIs with your label management system. APIs define communication protocols and provide standardized access to specific features. You combine SDKs and APIs to create scalable and maintainable solutions. This approach lets you customize label content, connect with traffic sensors, and integrate with other retail systems. You store data in the cloud or locally, and you control updates through a gateway or phone app.
Tip: Combining SDKs and APIs gives you the flexibility to adapt your electronic shelf labels to changing business needs and new technologies.
Step-by-Step Guide to Integrate Digital Price Tags with Mobile Apps
Connecting and Configuring Hardware
Setting Up Digital Price Tags and Gateways
To begin, you need to set up your electronic shelf labels and gateways correctly. Follow these steps for a smooth installation:
- Select hardware mounts that fit your store fixtures. Choose rails, stands, or mounts that do not damage shelves and can adapt to new layouts.
- Plan your power supply. Decide between battery, hardwired, or solar options. Schedule regular maintenance to keep displays running.
- Map your ERP data fields, such as product details and inventory, to the electronic shelf labels. Use customizable templates and open interfaces for flexibility.
- Implement real-time synchronization between your ERP system and the labels. Monitor for errors and schedule batch updates during quiet periods.
- Troubleshoot connectivity by checking wireless networks, restarting devices, and using network health dashboards.
- Validate data mappings to prevent mismatches. Use automated tools and manual sync triggers as needed.
- Train your staff on using electronic shelf labels, managing updates, and troubleshooting. Provide access to support channels.
- Assign IT roles for network monitoring, user access, and routine maintenance. Ensure infrastructure reliability at all times.
Tip: Comprehensive staff training and clear IT responsibilities help prevent operational disruptions.
Ensuring Network Connectivity
You must ensure stable network connectivity for your electronic shelf labels. Place gateways in strategic locations to maximize coverage. Use mesh networking if your store layout is complex. Monitor network health regularly and address weak spots quickly. Reliable connectivity supports real-time updates and reduces downtime.
Installing and Configuring Software
Integrating Label Management with Mobile Apps
Install your label management system and connect it with your mobile solution. Configure the software to communicate with your electronic shelf labels. Map product and inventory data fields accurately. Use open APIs or SDKs for seamless integration. Test the connection by sending a sample update from your mobile app to the labels.
User Authentication and Access Control
Set up user authentication to protect your system. Assign access levels based on staff roles. Use secure login methods for both the label management platform and the mobile app. Regularly review user permissions and update them as your team changes.
Syncing Data and Updating Prices
Real-Time Synchronization
To keep your electronic shelf labels and mobile apps in sync, you need robust failure recovery and redundancy. Set up redundant servers and backup communication channels. Automated recovery procedures restore data quickly after failures. Continuous monitoring and alerting allow you to respond to issues before they affect store operations. These steps ensure stable, accurate, and secure real-time synchronization for every price update.
Handling Data Conflicts and Errors
Conflicts can occur when multiple users update the same label. Use automated tools to detect and resolve these conflicts. Set up alerts for failed updates or mismatched data. Manual sync triggers help you correct errors quickly. Regular audits of your system help maintain data integrity and prevent future issues.
Compatibility, Best Practices, and Troubleshooting for Digital Price Tag Integration
Supported Devices and Operating Systems
iOS and Android Compatibility
You need to ensure your digital price tag system works seamlessly with both iOS and Android devices. Most modern electronic shelf label (ESL) solutions offer dedicated apps for these platforms, supporting smartphones and tablets. When you evaluate compatibility, check that your mobile app supports the latest OS versions and receives regular updates. This approach helps you avoid issues with device-specific bugs or outdated APIs. You should also verify that your ESL vendor provides ongoing support for both operating systems, which ensures your system remains functional as mobile platforms evolve.
Cross-Platform Integration
Cross-platform integration allows you to manage digital price tags from any device, regardless of the operating system. You benefit from web-based dashboards and cloud management portals that work on Windows, macOS, iOS, and Android. To minimize compatibility issues, follow these best practices:
- Assess your current technology stack, including hardware, software, and networking, to match ESL system requirements.
- Collaborate with your ESL vendor to understand integration capabilities.
- Choose flexible ESL systems that adapt to various POS and retail management platforms.
- Conduct pilot tests to identify and resolve integration issues before full deployment.
- Maintain ongoing vendor support and schedule regular updates.
Compatibility Issue Category | Description of Issue | Resolution Approach |
---|---|---|
System Integration Complexities | Incompatible APIs and outdated middleware cause synchronization failures between ESLs, POS, and inventory systems. | Use open-architecture platforms with RESTful APIs and plug-and-play firmware. |
Technical Performance Vulnerabilities | Single-band wireless protocols cause unstable connectivity and display errors. | Adopt dual-communication architectures (Wi-Fi 6 and Bluetooth 5.3) for stability. |
Data Integrity and Cybersecurity Risks | Outdated security protocols and unencrypted networks create vulnerabilities. | Implement AES-256 encryption and blockchain-based audit trails. |
Operational Challenges | Frequent battery replacements disrupt operations. | Use low-power circuitry to extend battery life and reduce maintenance. |
Vendor Collaboration and Testing | Lack of early compatibility assessment leads to costly failures. | Conduct pilot testing and choose scalable systems with ongoing support. |
Communication Protocols and Security
Bluetooth Low Energy (BLE) and Wi-Fi
You rely on robust communication protocols to keep your digital price tags connected and updated. Bluetooth Low Energy (BLE) stands out for its adaptive frequency hopping, low power consumption, and seamless integration with smartphones. BLE enables real-time pricing updates and supports large-scale deployments in retail environments. Wi-Fi offers high throughput and real-time updates but requires strong network management to prevent congestion. Many retailers use both BLE and Wi-Fi to ensure stable, scalable connectivity.
Protocol | Key Features | Typical Range | Security & Reliability Notes |
---|---|---|---|
BLE | Low power, adaptive frequency hopping, seamless integration | Up to 100 m (400 m with Bluetooth 5) | High reliability, supports encryption and authentication |
Wi-Fi | High throughput, real-time updates | 50-150 m | Reliable, needs strong encryption and access control |
NFC | Short range, low latency | ~10 cm | Highly secure, ideal for customer interaction |
Infrared | Short-range, secure, low energy | Close range | Prevents unauthorized access, suitable for small stores |
Secure Data Transmission
You must prioritize security when transmitting pricing and inventory data. BLE, Wi-Fi, and ZigBee protocols all support encryption and authentication, protecting your system from interception or tampering. Implement AES-256 encryption and use blockchain-based audit trails for cryptographic verification and immutable records. Always comply with data privacy regulations such as GDPR and PCI DSS. Regularly update your network security settings and monitor for vulnerabilities to maintain a secure environment.
Tip: Combine BLE with NFC or Infrared for enhanced security and customer engagement. This layered approach helps prevent unauthorized access and ensures reliable updates.
Troubleshooting Common Issues
Connectivity and Sync Problems
You may encounter connectivity or synchronization issues during integration. Common causes include incompatible APIs, outdated middleware, or unstable wireless protocols. To resolve these problems:
- Use open-architecture platforms with RESTful APIs for easy integration.
- Upgrade to dual-communication systems (Wi-Fi 6 and Bluetooth 5.3) for stable connections.
- Monitor your network health and address weak spots promptly.
- Conduct pilot tests to identify and fix issues before full rollout.
Data Privacy and User Access
Protecting customer data and controlling user access are critical. Outdated security protocols or unencrypted networks can expose your system to risks. You should:
- Implement strong encryption (such as AES-256) for all data transmissions.
- Set up role-based access controls and regularly review user permissions.
- Use blockchain-based audit trails to track changes and prevent unauthorized modifications.
- Schedule regular security audits and keep your software up to date.
Note: Proactive monitoring and regular updates help you maintain system integrity and protect sensitive information throughout your digital price tag integration journey.
Real-World Examples of Electronic Shelf Label Integration
Retail Store Success Stories
Large-Scale Supermarket Implementation
You can see the impact of electronic shelf label integration in large supermarket chains that have adopted sustainable technology. One leading chain partnered with a semiconductor company to deploy ESLs powered by energy harvesting. These labels use photovoltaic cells to convert indoor light into energy, eliminating the need for disposable batteries. The system architecture includes a power management IC that tracks maximum power points, a microcontroller for control, and RF modules for wireless communication. Testing confirmed that the ESLs perform reliably under different lighting conditions and during peak operations. After successful trials, the supermarket rolled out these energy-harvesting ESLs across multiple locations. This move reduced operational costs and environmental impact while ensuring consistent, real-time price updates throughout the store.
Specialty Retailer Use Case
Specialty retailers have also embraced advanced ESL solutions to enhance efficiency and customer experience. For example, a South Korean company developed an ESL system called InforTab, now widely used in sectors such as drug stores, health and beauty, and consumer electronics. You benefit from real-time, automated price updates that eliminate discrepancies between shelf labels and point-of-sale systems. The InforTab system supports hundreds of thousands of ESLs with a single server, providing robust performance and high accuracy. With NFC technology built in, shoppers can access detailed product information on their mobile phones, creating a seamless and interactive shopping journey.
Lessons Learned from Deployments
Overcoming Integration Challenges
You will face several challenges when deploying digital price tags and integrating them with mobile apps. Early planning proves essential. You must define clear integration requirements and involve all stakeholders, including IT, operations, marketing, and merchandising. Integration with inventory, pricing, loyalty, and point-of-sale systems enables real-time updates and dynamic pricing. Connecting digital price tags to inventory management prevents customer frustration by ensuring that promotions reflect actual stock levels. You should also prepare for high initial costs, legacy system compatibility issues, and the need for employee training.
Achieving Operational Efficiency
You can achieve significant operational efficiency by following best practices learned from real-world deployments:
- Integrate digital price tags with inventory and loyalty systems to enable instant price updates and personalized offers.
- Use mobile apps to support omnichannel strategies, such as mobile self-scanning and checkout, which reduce inefficiencies and improve customer satisfaction.
- Leverage real-time inventory visibility to minimize out-of-stock and overstock situations.
- Apply data analytics for pricing optimization and predictive business decisions.
- Empower frontline workers with smart devices and apps to enhance service and job satisfaction.
By focusing on integration, planning, and employee empowerment, you position your store to maximize the benefits of electronic shelf labels and mobile app solutions.
You can master digital price tag integration by focusing on key steps and proven strategies. Digital price tags and mobile apps deliver real-time pricing, boost operational efficiency, and enhance customer engagement through features like QR code scanning, loyalty programs, and instant notifications.
Best practices for success include:
- Start with departments that benefit most from automation.
- Ensure seamless integration with your POS system.
- Leverage mobile app features such as AR, chat support, and mobile wallets to enrich the shopping experience.
To get started:
- Equip employees with scanning-enabled mobile apps for accurate price verification.
- Deploy electronic shelf labels connected to a central management system.
- Integrate IoT devices and analytics to automate updates and optimize pricing.
- Contact solution providers for demos and support.
Evaluate your current systems and plan a phased rollout to maximize ROI and customer satisfaction.
FAQ
What is the typical installation time for digital price tags?
You can usually complete installation in one to three days for a medium-sized store. The process includes mounting tags, configuring gateways, and syncing with your management system. Larger stores may require more time for network setup and staff training.
Can you update prices from anywhere using a mobile app?
Yes, you can update prices remotely if your system uses cloud-based management. The mobile app connects to your central platform, allowing you to push changes instantly to all electronic shelf labels, no matter where you are.
Do digital price tags work during power outages?
Most digital price tags, especially e-paper ESLs, retain their display during power outages. The tags use low power and only require energy when updating content. You will not lose displayed prices if the power goes out.
How secure is the data transmitted between mobile apps and shelf labels?
You benefit from strong security protocols like AES-256 encryption and secure authentication. These measures protect pricing and inventory data from interception or tampering. Regular software updates further enhance your system’s security.
What devices can you use to manage digital price tags?
You can use smartphones, tablets, and dedicated handheld devices. Most systems support both iOS and Android platforms. Some solutions also offer web-based dashboards for desktop management.
Can you integrate digital price tags with your existing POS system?
Yes, most modern electronic shelf label solutions offer APIs or SDKs for integration. You can connect your digital price tags to your POS, inventory, and ERP systems for seamless data synchronization and real-time updates.
What happens if a digital price tag malfunctions?
If a tag malfunctions, you can replace it quickly. The management system will recognize the new tag and sync it with the correct product information. Most vendors provide technical support and warranty options for hardware issues.